wand-control.com

Hey guys,

The wand didn't work out of the box. After trying several gestures it finally started making what we think is the pulse. It is very inconsistent. How can we be sure we are in practice mode and how can we get back there? Anyone having similar problems? We are not getting a consistent pulsing based on the motion we are trying, and sometimes we can only faintly hear a pulse instead of feeling it.

You can reset the wand as described here: http://www.kymera-wand.com/kymera-wand-manual/#reset then all gestures will be resettet. Practise mode is active for all gestures that have not been programmed.

Perhaps the wand was programmed in QC and they forgot to reset it.

If the wand is programmed for a gesture it emits a single pulse upon recognition. Otherwise it will emit as many pulses as the number for the gesture.

HTH

Michael

Hello.

Sorry for the trouble you've been having - it sounds most likely that you haven't quite got the hang of the gestures yet. In case you haven't seen them already, we've put some short video clips of each gesture on our website to help show you how to perform the gestures - see http://www.thewandcompany.com/Manual.html and click on the typewriter-style buttons. Also, a few hints that might help:

- If you're having trouble, stop and hold the wand steady and horizontal for a couple of seconds before trying again.

- Waving the wand more vigorously doesn't tend to work well - short, positive movements are best.

- For the rotation gestures, you need to rotate the wand very slowly and smoothly one quarter-turn, keeping the tip steady. Once you've gone just over a quarter-turn, the wand will register the rotation and go into fine-resolution rotation mode, where it will register an event every 15 degrees - this allows you to control the volume with only small movements of your wrist.

There are a few videos on YouTube that might be helpful too:

http://www.youtube.com/watch?v=SRBT82Xi6BQ = practising with the wand
http://www.youtube.com/watch?v=3aYSI1Vz954 = programming the wand
http://www.youtube.com/watch?v=G7j5lvrR-Gw = using the wand

http://www.youtube.com/watch?v=0aLkv6ESpmQ - a video made by one of our German resellers
http://www.youtube.com/watch?v=l5iBnV7I9NY - an example of controlling a TV and set-top box with the wand

Once you get the hang of it, you should find that the gestures are quite straightforward to perform, but it is like an instrument requiring dexterity, it takes a bit of practice to get used to it. If you've already learned some IR codes onto the wand, then it would be a good idea to do a factory reset to put in back into full practice mode, as Michael suggested :

- Put the wand into learning mode (point upwards and double tap)
- Do any gesture to make it start the rapid pulsing
- Instead of sending it some IR from a regular remote, do the "big swish" gesture while the rapid pulsing is going on
- The wand will do a few fast strong pulses to acknowledge the erase request, then the same again shortly afterwards to confirm that erase is complete.
- Take the wand out of learning mode (point downwards and tap)
- The wand will now be back to its factory-default state, in full "practice mode" for every gesture.

I hope that helps, but do let us know if you're still having any problems.

Cheers,

Richard